From whom do EOCs receive senior level guidance?

Emergency Operations Centers (EOCs) receive senior-level guidance primarily from Multi-Agency Coordination (MAC) groups. MAC groups are established to provide strategic guidance and direction in managing and coordinating an incident, especially in complex situations that may require multiple stakeholders and resources across various agencies and jurisdictions. These groups consist of senior officials from participating organizations who work collaboratively to coordinate resource support, establish priorities, and ensure that all agencies involved are aligned in their efforts.

The role of MAC groups is crucial during incidents, as they assist in decision-making processes that are essential for effective incident management, ensuring that all involved parties have clarity on their roles and responsibilities. This level of collaboration helps to facilitate a unified approach to incident response and recovery, making MAC groups the appropriate source of senior-level guidance for EOCs.